Contact Information – Some areas of our Sites request or require contact and other information. During the registration process and in other instances, we may collect information such as your name, mailing address, and email address.
Internet Protocol (IP) Address – We may collect an IP address from visitors to our Sites. We may use IP addresses to help diagnose problems with our server(s), to administer our Websites, and to monitor activities on and interactions with our Websites, user preferences, and other computer and connection information relating to your use of our Sites. We may also use log files, cookies, and similar technologies (described below) to collect information about the pages you view, links you click on, and other actions you may take when accessing our Sites.
We may combine other publicly available information, such as information related to the organization for which you work, with the Personal Information that you provide to us through our Sites.
Use and Sharing of Your Personal Information – nPhase uses the Personal information we collect from you:
nPhase does not share, sell, rent, or trade your Personal Information collected through our Sites with third parties for their sole promotional purposes without your express consent. As set forth above, nPhase may share your Personal Information with third party service providers contracted by us to provide services on our behalf, these providers may only use information we provide to them as instructed by us.
Our Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. However, it is not possible to guaranty the security or integrity of information you disclose online since a sufficiently powerful attack from an unauthorized third party could compromise your data.
You may, at any time, “opt out” of receiving communications from us related to our products and services and/or to request the removal of your contact information from our database by writing to us at the postal or email address set forth below. However, nPhase cannot withdraw any previous disclosures made with your authorization, and we reserve the right to retain and disclose your information as permitted or required by law or regulation. You may also at any time request access to your personal data by writing to us at the postal or email address set forth below.
If any of your contact information changes or is incorrect, please email firstname.lastname@example.org with your new, correct information.
As part of nPhase’s platform, applications and services, our customer’s employees and authorized users may enter Personal Information, including Personal Information from or about their authorized users, employees, and clinical trial subjects (together, “Customer Data”), into our servers.
nPhase processes Customer Data as instructed by our customers, and has no direct control or ownership of the Personal Information it processes. Our customers are responsible for complying with regulations or laws regarding notice, disclosure and/or obtaining consent prior to transferring the data to nPhase for processing purposes.
nPhase will not share or distribute Customer Data except as provided in the contractual agreements between nPhase and our customers. These agreements may provide nPhase with the rights to process or use Personal Information for nPhases business purposes including providing or developing the nPhase platform and applications, preventing or addressing service issues, support or technical problems, responding to our customer’s instructions, or as may be required by law.
Please direct any questions regarding access, correction, amendment, or deletion of your Personal Information to the customer (the data controller) for which you work or which collected your Personal Information using our platform or applications. If our customer requests us to remove the Personal Information to comply with data protection regulations, nPhase will respond to their request within 30 business days. We will refer any request for disclosure of Personal Information by a law enforcement authority to our customer unless prohibited by law, and will make such disclosures where we conclude that we are legally obligated to do so.